Friday, February 25, 2011

Office WIGs

This week the clerical staff met to discuss issue and formulate WILDLY IMPORTANT GOALS or WIGs.

TEAMS:

Admin Floor 1 - Improve customer satisfaction.
Lead Measure - Daily self assessment
Lag Measure - Survey of customers

Admin Floor 2 - Decrease congestion in office
Lead Measure - Daily self-assessment
Lag Measure - Survey of customers


Library/Media Center - Improve cleanliness of Library/Media Center
Lead Measure - Daily self-assessment
Lag Measure - Chart on wall


Athletics - Increase website communication
Lead Measure - # of emails to Lisa Solomon
Lag Measure - Survey of customers

Scoreboard to be posted next week!

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